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var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.transition{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}}:root{--navy:#16324a;--navy-2:#234965;--teal:#087c78;--teal-dark:#066a67;--teal-light:#e8f6f5;--blue:#3074b5;--blue-light:#edf5fc;--amber:#b7791f;--amber-light:#fff7e6;--red:#b83a3a;--red-light:#fff0f0;--ink:#25364a;--muted:#6b7a8d;--line:#dce4eb;--surface:#fff;--canvas:#f4f7f9;--shadow:0 12px 32px 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strong{color:var(--navy);font-size:12px}.sidebar-help small{color:var(--muted);font-size:10px}.profile-mini{border:0;border-top:1px solid var(--line);text-align:left;background:#fff;grid-template-columns:36px 1fr auto;align-items:center;gap:10px;padding:13px 8px 0;display:grid}.profile-mini>span:not(.avatar){flex-direction:column;min-width:0;display:flex}.profile-mini strong{color:var(--navy);text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.profile-mini small{color:var(--muted);font-size:10px}.avatar,.top-avatar{color:#fff;background:var(--navy-2);border-radius:50%;place-items:center;font-size:11px;font-weight:800;display:grid}.avatar{width:36px;height:36px}.avatar.customer{background:#7a5d45}.avatar.agent{background:var(--teal)}.main-shell{min-width:0}.topbar{border-bottom:1px solid var(--line);background:#fff;justify-content:space-between;align-items:center;gap:24px;min-height:86px;padding:17px 34px;display:flex}.topbar h1{color:var(--navy);letter-spacing:-.5px;margin:0;font-size:23px}.topbar p{color:var(--muted);margin:4px 0 0;font-size:12px}.top-actions{align-items:center;gap:10px;display:flex;position:relative}.quick-search{border:1px solid var(--line);background:#f8fafb;border-radius:9px;align-items:center;gap:8px;width:min(330px,29vw);height:42px;padding:0 12px;display:flex}.quick-search span{color:var(--muted);font-size:20px}.quick-search input{min-width:0;color:var(--ink);background:0 0;border:0;outline:0;flex:1}.manual-topbar{min-height:40px;color:var(--teal);background:var(--teal-light);border:1px solid #b9d7d5;border-radius:9px;align-items:center;gap:7px;padding:0 11px;font-size:11px;text-decoration:none;transition:all .18s;display:inline-flex}.manual-topbar:hover{color:var(--teal-dark);background:#def1ef;border-color:#8fbebb}.manual-topbar>span{font-size:15px}.manual-topbar strong{font-size:11px}.icon-button,.top-avatar{border:1px solid 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13px;font-size:12px;display:flex}.segmented{border:1px solid var(--line);background:#fff;border-radius:9px;padding:3px;display:inline-flex}.segmented button{min-height:32px;color:var(--muted);background:0 0;border:0;border-radius:6px;padding:0 13px;font-size:12px;font-weight:700}.segmented button.active{color:var(--teal);background:var(--teal-light)}.metrics-grid{gap:14px;margin-bottom:22px;display:grid}.client-metrics,.agent-metrics{grid-template-columns:repeat(4,1fr)}.metric{border:1px solid var(--line);background:#fff;border-radius:12px;align-items:center;gap:15px;min-width:0;padding:20px;display:flex}.metric-icon{border-radius:10px;place-items:center;width:42px;height:42px;display:grid}.metric-icon.blue{color:var(--blue);background:var(--blue-light)}.metric-icon.teal{color:var(--teal);background:var(--teal-light)}.metric-icon.amber{color:var(--amber);background:var(--amber-light)}.metric-icon.gray{color:#778797;background:#eef2f5}.metric-icon.red{color:var(--red);background:var(--red-light)}.metric>div:last-child{flex:1;grid-template-columns:1fr auto;gap:2px 8px;min-width:0;display:grid}.metric span{color:var(--muted);font-size:12px}.metric strong{color:var(--navy);grid-area:1/2/3;font-size:27px}.metric small{color:#8794a2;white-space:nowrap;font-size:10px}.section-card,.form-card{border:1px solid var(--line);background:#fff;border-radius:13px;margin-top:18px;padding:23px;box-shadow:0 4px 15px 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10px;font-size:12px}.notification-page-actions{color:var(--muted);justify-content:space-between;align-items:center;gap:15px;margin-bottom:16px;font-size:12px;display:flex}.notification-page-actions .secondary{min-height:37px}.notification-center{margin-top:0;padding:0;overflow:hidden}.notification-center>button{text-align:left;background:#fff;border:0;border-bottom:1px solid #edf1f4;grid-template-columns:9px minmax(0,1fr) auto;align-items:center;gap:14px;width:100%;padding:18px 20px;display:grid}.notification-center>button:hover{background:#f8fbfb}.notification-center>button.unread{background:#f1f9f8}.notification-center>button>span:nth-child(2){gap:6px;min-width:0;display:grid}.notification-center strong{color:var(--navy);font-size:13px;line-height:1.35;display:block}.notification-center small{color:#596a7b;overflow-wrap:anywhere;line-height:1.5;display:block}.notification-center time{color:var(--muted);font-size:9px;display:block}.notification-center b{color:var(--teal);white-space:nowrap;background:#fff;border-radius:6px;padding:5px 8px;font-size:10px}.notification-status{background:#d8e0e5;border-radius:50%;width:8px;height:8px}.notification-center .unread .notification-status{background:var(--teal);box-shadow:0 0 0 4px #087c781a}.notification-empty{color:var(--muted);text-align:center;margin:0;padding:55px 20px}.user-action{min-height:32px;color:var(--teal);border:1px solid var(--line);background:#fff;border-radius:7px;padding:0 10px;font-size:10px;font-weight:800}.user-action.danger{color:var(--red);border-color:#efc3c3}.user-actions{flex-wrap:wrap;gap:6px;display:flex}.row-action-menu{display:inline-block;position:relative}.row-action-menu summary{width:34px;height:32px;color:var(--navy);border:1px solid var(--line);cursor:pointer;letter-spacing:1px;background:#fff;border-radius:7px;place-items:center;font-size:14px;font-weight:900;list-style:none;display:grid}.row-action-menu summary::-webkit-details-marker{display:none}.row-action-menu[open] summary{color:var(--teal);background:var(--teal-light);border-color:#9bc7c5}.row-action-menu>div{z-index:20;border:1px solid var(--line);background:#fff;border-radius:9px;min-width:165px;padding:5px;position:absolute;top:37px;right:0;overflow:hidden;box-shadow:0 12px 30px #142d3e2e}.row-action-menu>div button{width:100%;min-height:34px;color:var(--ink);text-align:left;background:0 0;border:0;border-radius:6px;padding:0 10px;font-size:11px;font-weight:700}.row-action-menu>div button:hover{background:#f3f7f8}.row-action-menu>div button.danger{color:var(--red)}.row-action-menu>div button:disabled{opacity:.55;cursor:wait}.domain-fields{gap:8px;display:grid}.domain-fields>strong{color:var(--navy);font-size:12px}.domain-fields>div{align-items:center;gap:8px;display:flex}.domain-fields>div input{flex:1;margin-top:0}.domain-fields>small{color:var(--muted)}.domain-fields .add-domain{justify-self:start}.domain-pill{color:var(--teal);background:var(--teal-light);white-space:nowrap;border-radius:6px;margin:2px 5px 2px 0;padding:4px 7px;font-size:10px;font-weight:700;display:inline-block}.requester-picker{position:relative}.requester-picker>label{color:var(--navy);font-size:12px;font-weight:700;display:block}.requester-picker>input{width:100%;height:44px;color:var(--ink);border:1px solid var(--line);background:#fbfcfd;border-radius:8px;margin-top:7px;padding:0 12px}.requester-picker>small{color:var(--muted);margin-top:6px;display:block}.requester-picker>.field-error{color:#9b2525;font-weight:700}.requester-results{z-index:8;border:1px solid var(--line);max-height:260px;box-shadow:var(--shadow);background:#fff;border-radius:9px;padding:6px;position:absolute;top:70px;left:0;right:0;overflow-y:auto}.requester-results button{text-align:left;white-space:normal;background:#fff;border:0;border-bottom:1px solid #edf1f4;border-radius:7px;width:100%;padding:11px 10px;display:block}.requester-results button:last-child{border-bottom:0}.requester-results button:hover{background:var(--teal-light)}.requester-results .automatic-client-option{color:#176044;background:#f0faf5}.requester-results .automatic-client-option:hover{background:#e3f6ec}.requester-results button strong,.requester-results button span,.requester-results button small{display:inline}.requester-results button strong:after,.requester-results button span:after{content:" - ";color:var(--muted);font-weight:400}.requester-results button span{color:var(--muted);font-size:11px}.requester-results button small{color:var(--teal)}.requester-results p{color:var(--muted);margin:10px}.selected-requester{background:var(--teal-light);border-radius:8px;justify-content:space-between;align-items:center;gap:12px;margin-top:8px;padding:10px 12px;display:flex}.selected-requester span{flex-direction:column;gap:3px;display:flex}.selected-requester small{color:var(--muted)}.selected-requester button{color:var(--teal);background:0 0;border:0;font-size:11px;font-weight:800}.copy-picker{z-index:7}.auto-client-hint{color:#486070;background:var(--blue-light);border:1px solid #cfe0eb;border-radius:8px;max-width:900px;margin:-7px auto 14px;padding:10px 13px;font-size:10px;line-height:1.45}.copy-chips{gap:7px;width:100%;margin-top:10px;display:grid}.copy-chips>span{background:var(--teal-light);border:1px solid #c9dfde;border-radius:8px;align-items:center;gap:10px;width:100%;padding:9px 9px 9px 11px;display:flex}.copy-chips>span>span{flex:1;gap:3px;min-width:0;display:grid}.copy-chips strong{color:var(--navy);white-space:nowrap;text-overflow:ellipsis;font-size:10px;display:block;overflow:hidden}.copy-chips small{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;margin:0;font-size:9px;font-weight:400;display:block;overflow:hidden}.copy-chips button{width:22px;height:22px;color:var(--red);cursor:pointer;background:#fff;border:0;border-radius:50%;flex:0 0 22px;place-items:center;padding:0;font-size:15px;display:grid}.review-text p{white-space:pre-wrap;overflow-wrap:anywhere}.ticket-copy-metadata dd{gap:7px;display:grid}.ticket-copy-metadata dd>span{background:var(--teal-light);border-radius:7px;gap:2px;padding:8px 9px;display:grid}.ticket-copy-metadata dd strong{color:var(--navy);font-size:10px}.ticket-copy-metadata dd small{color:var(--muted);overflow-wrap:anywhere;font-size:9px;font-weight:400}.attachment-upload{text-align:left;grid-template-columns:42px minmax(0,1fr) auto;align-items:center;gap:3px 13px;padding:18px 20px;display:grid}.attachment-upload>span{background:var(--teal-light);border-radius:9px;grid-area:1/1/3;place-items:center;width:42px;height:42px;font-size:19px;display:grid}.attachment-upload>strong{color:var(--navy);grid-area:1/2;font-size:12px}.attachment-upload>small{grid-area:2/2;margin:0;font-size:10px}.attachment-button{cursor:pointer;grid-area:1/3/3;justify-content:center;align-items:center;min-height:36px;padding:0 15px;display:inline-flex}.selected-files{border-top:1px solid var(--line);grid-column:1/-1;gap:7px;width:100%;margin-top:12px;padding-top:12px;display:grid}.selected-files>div{text-align:left;background:#fff;border:1px solid #dbe4e9;border-radius:8px;justify-content:space-between;align-items:center;gap:12px;min-width:0;padding:10px 11px;transition:border-color .15s,background 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.attachment{background:#fff;margin-top:0;text-decoration:none}.attachment-list .attachment>span:last-child{gap:2px;display:grid}.attachment-list .attachment small{color:var(--muted);font-size:9px;font-weight:400}.media-attachment{align-items:start;gap:8px;width:min(100%,640px);display:grid}.media-attachment img,.media-attachment video{border:1px solid var(--line);object-fit:contain;background:#0d1720;border-radius:9px;width:100%;height:auto;max-height:420px}.media-attachment audio{width:min(100%,440px)}.media-attachment .attachment{justify-self:start}@media (max-width:1100px){.app-shell{grid-template-columns:82px 1fr}.sidebar{padding-inline:12px}.sidebar .brand{justify-content:center;padding-inline:0}.sidebar .brand>span:last-child,.sidebar nav button:not(.active):after,.sidebar nav button{font-size:0}.sidebar nav button{justify-content:center;padding:0}.sidebar nav button>span{font-size:18px}.sidebar nav button b{font-size:9px;position:absolute;top:4px;right:6px}.sidebar-help,.profile-mini>span:not(.avatar),.profile-mini i{display:none}.profile-mini{justify-content:center;padding-inline:0;display:flex}.sidebar nav button.active:before{left:-12px}.client-metrics,.agent-metrics{grid-template-columns:repeat(2,1fr)}.ticket-header{flex-direction:column;align-items:flex-start}.ticket-header dl{width:100%;min-width:0}.dashboard-columns{grid-template-columns:1fr}.whatsapp-config-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width:760px){.login-shell{background:var(--canvas);padding:35px 0;display:block}.login-message{display:none}.login-panel{width:min(440px,100% - 30px);box-shadow:var(--shadow);background:#fff;border-radius:14px;padding:28px 22px}.mobile-brand{margin-bottom:45px;display:block}.app-shell{display:block}.sidebar{display:none}.topbar{padding:14px 16px}.topbar>div:first-child{grid-template-columns:auto 1fr;align-items:center;column-gap:10px;display:grid}.topbar h1{font-size:18px}.topbar p{grid-column:2}.mobile-menu{color:var(--navy);background:0 0;border:0;font-size:20px;display:block}.quick-search,.top-actions .icon-button{display:none}.manual-topbar{padding-inline:9px}.manual-topbar strong{display:none}.content{padding:18px 14px 40px}.hero-card{flex-direction:column;align-items:flex-start;min-height:220px;padding:26px}.hero-card h2{font-size:25px}.hero-card .primary{margin-top:25px}.scope-row{justify-content:space-between}.client-metrics,.agent-metrics{grid-template-columns:1fr 1fr}.metric{padding:15px}.metric-icon{display:none}.section-card{padding:16px}.attention-row{grid-template-columns:32px 1fr 20px}.attention-row .badge{display:none}.table-wrap table{min-width:720px}.page-actions{flex-direction:column-reverse;align-items:stretch}.filterbar,.agent-filters{flex-wrap:wrap}.filter-search{flex-basis:100%}.filterbar>button,.filterbar>select,.agent-filters>button,.agent-filters>select{flex:1;max-width:none}.steps span{display:none}.form-card{padding:20px 16px}.form-grid{grid-template-columns:1fr}.form-grid .span-2{grid-column:auto}.review dl{grid-template-columns:1fr 1fr}.form-actions{flex-direction:column-reverse}.form-actions button{width:100%}.ticket-header{padding:18px}.ticket-header dl{grid-template-columns:1fr 1fr}.ticket-layout,.agent-ticket-layout{grid-template-columns:1fr}.side-summary,.operation-panel{position:static}.search-popover{width:auto;position:fixed;top:78px;left:14px;right:14px}.success-card{padding:35px 20px}.success-card>div{flex-direction:column-reverse}.agent-metrics{grid-template-columns:1fr 1fr}.admin-tabs{width:100%}.admin-kicker{margin-top:5px}.attachment-upload{grid-template-columns:38px minmax(0,1fr)}.attachment-upload>span{width:38px;height:38px}.attachment-button{grid-area:3/1/auto/-1;margin-top:8px}.selected-files{grid-row:4}.selected-files button{width:auto}.whatsapp-config-grid{grid-template-columns:1fr 1fr}.trigger-toolbar{grid-template-columns:1fr}.trigger-audiences{width:100%}.trigger-audiences button{flex:1}.trigger-actions{flex-direction:column;align-items:stretch}.trigger-actions .primary{width:100%}.live-notice{bottom:14px;right:14px}}@media (max-width:470px){.client-metrics,.agent-metrics{grid-template-columns:1fr}.metric strong{font-size:24px}.demo-actions{grid-template-columns:1fr}.form-row{flex-direction:column;align-items:flex-start;gap:12px}.ticket-header dl,.review dl,.whatsapp-config-grid{grid-template-columns:1fr}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition:none!important}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}